What factor is most important to college completion?
SS: Relationships. At WGU, we’ve found that a close working relationship with an academic advisor is the most important factor to completion. We’ve also found that linking advisor compensation and employment to student completion rates is very effective. That’s a much more active role than the 1970s approach of creating a student center and hoping that students that need help seek it out. Weekly check-ins with an advisor ensures that students stay on track.